Terms and Conditions

These terms and conditions apply whenever you visit or use this website.

Introduction

Welcome to the official website of Luton Foodbank (https://lutonfoodbank.org.uk/). These Terms and Conditions set out the rules and guidelines for using our website and services. By accessing this site or engaging with our services (including donations, volunteering, or reading our updates), you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, you should cease use of our website immediately.

We reserve the right to update these terms at any time. You are encouraged to review this page regularly to stay informed of any changes.

Definitions

For the purpose of these Terms and Conditions:

“Website” refers to the digital platform operated by Luton Foodbank.

“Services” encompass all services offered by Luton Foodbank, including but not limited to volunteering, donation processing, access to press releases, and other charitable activities.

“Donor” refers to any individual or organisation that makes a contribution to Luton Foodbank.

“Volunteer” refers to any individual who provides their time to support Luton Foodbank without financial compensation.

“Personal Information” refers to any data collected from users that can identify an individual, including name, contact information, or payment details.

Donations and Online Payments

Donations made via our website are processed through third-party payment gateways, such as Stripe and PayPal. By using these services, you agree to their respective terms and conditions. Luton Foodbank does not store credit or debit card details. All financial transactions are subject to the respective security measures of these payment processors.

We strive to ensure that donations are used in accordance with our mission to alleviate hunger, but we reserve the right to allocate funds to where they are most needed. Donations made through our website are generally non-refundable. However, if a refund is requested due to an error, please contact us within 14 days of the donation date, and we will assess the situation.

Volunteering

Volunteering with Luton Foodbank is subject to the completion of the necessary registration forms, background checks, and approval by our team. Volunteers are expected to act in the best interests of the charity and in line with the guidelines provided. Failure to adhere to these guidelines may result in termination of your volunteering role.

We do not offer any financial compensation to volunteers, and Luton Foodbank is not liable for any personal injury or damages incurred during volunteering unless proven to be caused by our negligence.

Privacy and Data Protection

Luton Foodbank takes the privacy of its users seriously. We collect personal data necessary for processing donations, coordinating volunteers, and responding to enquiries. Any data collected is used in compliance with applicable data protection laws. For more details, please review our Privacy Policy.

We will not share your personal data with third parties unless it is necessary for fulfilling services (e.g., processing donations) or if required by law. You have the right to request access to or correction of your personal information. Should you wish to do so, please contact us at [email protected].

News, Updates, and Press Releases

Luton Foodbank may publish news, updates, and press releases on its website or via newsletters to keep you informed about our projects, impact, and opportunities to support. These communications are provided for informational purposes and may contain forward-looking statements about the charity’s future actions. While we aim for accuracy, we do not guarantee that all information will be up to date or free of errors. Luton Foodbank reserves the right to correct any inaccuracies or omissions.

Intellectual Property

All materials on this website, including text, images, logos, and design elements, are the intellectual property of Luton Foodbank, unless otherwise stated. You are not permitted to reproduce, copy, or redistribute any of this content without our prior written consent. You may, however, share content for personal or non-commercial use, provided proper credit is given to Luton Foodbank.

Limitation of Liability

While we strive to provide accurate and up-to-date information on this website, we cannot guarantee that all content is free from errors or omissions. Luton Foodbank will not be held liable for any direct or indirect loss, damage, or inconvenience arising from the use of this website or its services.

In the event of technical issues, disruptions, or service outages, Luton Foodbank will not be held responsible for any consequences arising from your inability to access the site or complete transactions.

Third-Party Links and Services

Our website may contain links to third-party websites, including payment gateways (Stripe, PayPal), social media platforms, and news outlets. These links are provided for your convenience and do not constitute an endorsement of the third-party services. Luton Foodbank is not responsible for the privacy practices, content, or policies of these external websites.

If you engage with third-party websites linked from our platform, you do so at your own risk. We encourage you to review the terms and conditions and privacy policies of those websites.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales. In the event of any dispute or legal action arising in connection with your use of the website or our services, such matters will be resolved exclusively by the courts of England and Wales.

Termination

Luton Foodbank reserves the right to terminate or suspend your access to the website or its services if we determine that you have violated any of the terms outlined here. We may also terminate or suspend access if we are required to do so by law or for any other reason that, in our sole discretion, justifies such action.

Amendments to Terms and Conditions

Luton Foodbank reserves the right to amend or update these Terms and Conditions at any time. Any changes will be posted on this page, and users are encouraged to review the Terms regularly. Continued use of the website after changes are posted will constitute acceptance of the modified Terms.