Take Our Survey

This survey is for the use of Luton Foodbank only. No personal data will be shared with external organisations.
Questions marked with an asterisk (*) are required.

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About You - Step 1 of 4

Name *

First

Last

Email *

Phone *

What is your gender? *

If you selected Other for the gender question, please specify. *

What is your age group? *

What is your ethnic group? *

If you selected any other for the ethnic-group question, please specify *

Do you consider yourself to have a disability? *

If you selected any Yes for the disability question, please specify *

Which of the following best describes your employment status? *

Part B: About your household

Your answers here will help us tailor our services to suit the widest range of circumstances.

Which best describes your household? *

be What (Tick

If you selected Other for the household question, please specify *

Which ward do you live in? *

If you selected Other for the ward question, please enter it here *

Part C: Foodbank services

Your answers here will help us improve the quality and reach of our services.

Have you or anyone you know ever thought of using the foodbank? *

Yes, I or someone I know has thought of using the foodbank
No, neither I nor anyone I know has thought of using the foodbank

How many times did you/they use the foodbank? *

Which sources do you use for service information? (Tick all that apply.) *

Community centres
School / college / university
Luton Foodbank's website
Other websites
Luton Foodbank's social media
Other social media
Friends / family
Luton Council
Citizens Advice
Local newspapers
Places of worship
GP surgery
Hospital

Please tell us about any information source you use which was not previously listed.

Part D: Your opinions

Your answers here will help steer our future strategy.

Which of these things you think discourage people from accessing the foodbank's services? (Tick any that apply.) *

Don't know how to use foodbank
Don't feel comfortable using foodbank
It's too far to travel to collect food
Food-collection times are not suitable
No transport
Food parcels don't meet dietary needs
Language barriers
Don't have documents to access services
Disabilities
Worries about confidentiality
Not eligible

Please tell us any other reason(s) you think people are discouraged from using the foodbank.

As well giving emergency food parcels to people in crisis, we can give them advice, and point them to other organisations. *

Food parcels
One-to-one advice (benefits, debt management, etc.)
Signposting to other organisations for debt advice, legal advice, help with accommodation, benefits issues, etc.

Which of these were you ALREADY aware of? (Tick any that apply.)

“I feel comfortable approaching the foodbank if I ever need assistance.” *

Not at all Likely Extremely Likely
0	1	2	3	4	5	6	7	8	9	10

Please rate this on a scale of 1 to 10, where 1 is Strongly disagree and 10 is Strongly agree.

“The foodbank is only for people in financial difficulty.” *

Not at all Likely Extremely Likely
0	1	2	3	4	5	6	7	8	9	10

Please rate this on a scale of 1 to 10, where 1 is Strongly disagree and 10 is Strongly agree.

“I would be interested in foodbank services.” *

Not at all Likely Extremely Likely
0	1	2	3	4	5	6	7	8	9	10

Please rate this on a scale of 1 to 10, where 1 is Strongly disagree and 10 is Strongly agree.

If these services were available, which would you be interested in? (Tick any that apply.)

Hygiene packs (Toothbrush, toothpaste, soap, deodorant, hair brush, laundry detergent)
Ramadan pack (30-day food pack suitable for Muslim families)
Videos: Recipes with ingredients from a food parcel
Workshop: "How to get through winter"
Workshop: "Money management"
Workshop: "Winter wellness"
Christmas meals & toys
Toys & ride tokens
Food parcels
Food Club (where you pay a small amount of money, and choose from a list of items)
Breakfast packs (for kids who are missing breakfast)
Workshop: "Budget-friendly supermarket choices"
Workshop: "Cooking on a budget"
Workshop: "Grow your own food"
Radio spots giving advice
Free cooking classes
Advice sessions