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Frequently Asked Questions
Confused about donating? Take a look at our frequently asked questions below.
Yes, you can choose to set up a regular monthly donation. This option allows you to provide consistent support to those in need, ensuring that we can continue to supply food throughout the year. To set up a recurring donation, simply select the “monthly donation” option during the payment process. You can adjust or cancel your donation at any time.
Yes, if you are a UK taxpayer, your donation is eligible for Gift Aid. By choosing to add Gift Aid, we can claim an additional 25% of the value of your donation at no extra cost to you. This allows us to increase the impact of your contribution, helping more families and individuals in crisis. You’ll find the Gift Aid option when you make your donation.
Your donation goes directly towards the purchase of essential food items, ensuring we can meet the growing demand for food parcels in our community. In addition, your support helps cover operational costs such as transportation and logistics, enabling us to distribute food quickly and efficiently to those who need it most. Rest assured, your donation is making a real difference.
Yes, once your donation is processed, you will receive an email confirmation. This receipt will include the details of your donation for your records. If you’ve opted for Gift Aid, this will also be reflected in the email. The confirmation ensures that your contribution has been successfully received and will be put to immediate use.
Yes, if you prefer to remain anonymous, we respect your privacy. During the donation process, you can select the option to make an anonymous donation. This means your personal information will not be shared or displayed publicly. Rest assured, your donation will still have the same positive impact on our community, even without recognition.