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Help and Advice

If you’re facing a crisis and need support with food, please contact us.

Advice Helplines

If you’re worried about money and struggling to afford the essentials, you can contact a free helpline for personalised support.

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01582 725838

(Mon-Fri, 9am-4pm)

If you’re unable to reach us by phone or leave a message, please complete the form below.

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Support and Guidance on Other Matters

For advice on other matters, please click the appropriate issue below.

Organisation name: Luton Rights

Website: lutonrights.org

Service: They provide confidential and impartial advice, free of charge.

Appointments: These are arranged through Citizens Advice – call 0808 278 7847 (See Citizens Advice website for times.)

Organisation name: Help 2 Claim

Service: A team set up by Citizens Advice to help with claiming Universal Credit for the first time.

Phone: 0800 144 8444

Online: Web chat

Find how much you are entitled to at any of these websites.

https://benefits-calculator.turn2us.org.uk/

https://www.entitledto.co.uk/

https://www.betteroffcalculator.co.uk/

Organisation: Luton Law Centre

Website: lutonlawcentre.org.uk

Service: Free and confidential legal advice on housing issues

Phone: 01582 481 000 (Tue and Thu, 10.30am-12.30pm)

Appointments: These are arranged through Citizens Advice – call 0808 278 7847 (See Citizens Advice website for times.)

If you are homeless or about to be made homeless, contact Luton Borough Council Homeless Prevention Team on 01582 510371

Organisation: Luton Law Centre

Website: lutonlawcentre.org.uk

Service: Free and confidential legal advice on immigration issues and asylum claims

Phone: 01582 481 000 (Tue 10am-4pm, Fri 10am-midday)

Appointments: These are arranged through Citizens Advice – call 0808 278 7847 (See Citizens Advice website for times.)

Organisation: Owens Solicitors

Website: owensolicitors.com

Appointments: These are arranged through Citizens Advice – call 0808 278 7847 (See Citizens Advice website for times.)

You will need to find a solicitor who deals with the right type of law. (Many solicitors offer an initial short advice session with no fee.)

Try a Google search, or you can contact our advisors for a list. Email [email protected]

Organisation: Citizens Advice

Website: citizensadvice.org.uk

Phone: 0808 278 7847 (See Citizens Advice website for times.)

Organisation: Acas

Service: Acas (Advisory, Conciliation and Arbitration Service) gives employees and employers free and impartial advice on workplace rights, rules, and best practice.

Website: acas.org.uk