Introduction

Luton Foodbank is based on best practice in volunteering. This Code of Practice aims to contribute towards a constructive and pleasant atmosphere in which to volunteer. It outlines what is expected of anyone acting as a volunteer and what they can expect in return. Volunteers are asked to sign this agreement, return to Luton Foodbank staff and retain one copy for themselves. This Code of Practice establishes a set of standards designed to help all understand the requirements of the voluntary activity, event organisers and the volunteers. As a general principle, volunteers should be clear about what they are doing and when, and this should be agreed in advance. However, where possible and reasonable, volunteers should also be flexible, support staff, volunteers and event and activity organisers where they can. The Code of Practice does not indicate a contractual relationship between volunteers and Luton Foodbank. The following standards will apply at all times.

Luton Foodbank Volunteers Can Expect:

• Clarity with regard to volunteering activities including attendance time, locations, breaks and travel and subsidence arrangements
• Appropriate training for their volunteer role
• Appropriate supervision with a named contact person at each event or activity.
• Volunteering in healthy and safe environment
• Equality of opportunity
• Day-to-day volunteering will not be eligible for reimbursement of expenses, reimbursement of agreed (with the Chair, Treasurer or Coordinator) extra-ordinary expenses will be allowed.

Whilst representing Luton Foodbank

You must:

• Behave accordingly to the Luton Foodbank Volunteers Code of Practice and abide by all relevant policies and procedures at all times when volunteering for Luton Foodbank.
• Undertake volunteering activities as agreed with the core volunteer, event or activity organiser
• Attend appropriate training as agreed
• Wear clothing suitable for your role and appropriate uniform if provided
• Take responsibility for your own health and safety, reporting any concerns to the identified supervisor.
• Contact the identified supervisor should any problems in observing this code of practice arise

A volunteer must:

• Understand, respect and work at all times without prejudice to race, age, ethnic origins, disability, gender, physical and mental health, religion, sexuality or cultural background.
• Understand that all forms of discrimination, including bullying and harassment are unacceptable and contravene the Luton Foodbank Diversity and Equality Policy.
• Perform his/her duties with honesty, integrity, impartiality, objectivity and a positive attitude

You Must Not:

• Take or be under the influence of drugs and drink
• Smoke, except during agreed break times
• Take any risks with your personal safety, or the safety of others
• Engage or intervene in any public order offences or criminal activities
• Use offensive language, or make inappropriate jokes or remarks

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Download Code of practice