Should I feel embarrassed about using a food bank?

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Absolutely categorically NO!

People from all walks of life experience hardship, and it's nothing to feel ashamed about. But naturally we treat all referrals confidentially. 

Jade, a former food-bank client

"I was really nervous going to the food bank. I hid my voucher in my pocket, and worried about carrying home bags marked FOODBANK. I nearly walked away.

But the staff were sat me down, and we had a little chat. They explained that if I ever needed them again I only had to ask. I felt cared for, like I did matter.

And the bags were just normal shopping bags, after all."