Closing Date: 12 noon, Monday 1 April March 2019
Please note: Completed application forms are required – not CVs.
Title: Luton Foodbank Project Administrator
Responsible to: Luton Foodbank Project Manager
Salary: £21,500 p.a. (35 hours per week)
Term: ONE-YEAR FIXED-TERM CONTRACT with possible extension, subject to funding.
Experience required: At least two years’ relevant administration experience.
Purpose of post: To provide a comprehensive administration and reception service to underpin an efficient and effective food bank for Luton.
Answer the phone.
Able to work well under the pressure of concurrent demands.
In liaison with the Project Manager, arrange induction sessions.
Maintain records of potential and actual volunteers, and ensure all necessary paperwork is completed and filed.
In liaison with the Warehouse Operative, maintain rotas for warehouse, distribution, and food drives.
Manage a team of admin volunteers.
Maintain volunteer attendance records.
Contact referrers if food vouchers are incomplete or incorrect.
Maintain all referrer records and ensure signed agreements are in place.
In liaison with the Monitoring Officer, send regular reports to referrers regarding clients who are frequent users.
Maintain records of issues regarding these individuals.
As required, and in liaison with the Monitoring Officer, manipulate data extracts to provide charts and graphs.
Design and maintain other sets as required and produce reports.
Bank these items and send timely thank-you letters.
Maintain summary records.
Manage the petty cash.
Luton Foodbank began distributing free emergency food parcels for people in hardship in the local community from 2 April 2013. The food bank is a charity overseen by a board of directors/trustees, and run by three full-time staff—a manager, an administrator, and a warehouse operative, with two part-time assistants, and supported by a core team of regular weekly volunteers with a wider group of occasional volunteers. Luton Foodbank works with a network of referral agencies, and distributes food five days a week, from several locations across the town—but not from our office/warehouse. Since launching, over 40,000 food parcels have been given to people in crisis across the Borough of Luton.
This gives an outline of the skills and the characteristics required to do the job.
Essential: without which candidate would be rejected.
Desirable: useful for choosing between two good candidates.
Please make sure that you give clear examples in your application of how you meet the essential and desirable criteria.
|Experience||Proven experience of software packages including Microsoft Word, Excel, and Access, to input data and maintain records.||Application form
|Proven experience of providing administrative support either paid or voluntary to a project/organisation.||Application form
|Skills/abilities||Able to organise and effectively manage paper- and computer-based data and reports.||Application form
|Able to work to deadlines and to work well under pressure.||Application form
|Able to work as part of a team.||Application form
|Able to communicate efficiently, face to face, and by phone or email, with a range of audiences, including volunteers, referrers, and others.||Application form
|Equality issues||A non-judgemental attitude along with a commitment to equality, diversity and social justice with respect for all, particularly Foodbank clients, volunteers, and partners, regardless of background, race, religion, age, disability, sexuality, or socio-economic status.||Application form
|Skills||Ability to do basic design in Microsoft Access.||Test|
|Training||Relevant qualifications in business administration.||Proof of qualification|
We will consider any reasonable adjustments under the terms of the Equality Act (2010) to enable an applicant with a disability (as defined under the Act) to meet the requirements of the post. The job-holder will ensure that Luton Foodbank policies are reflected in all aspects of his/her work, in particular those relating to:
- Equal Opportunities
- Health and Safety
- GDPR 2018 and Data Protection Act 2018
This post is subject to a Disclosure & Barring Service (DBS) check.
PLEASE SEND YOUR APPLICATION TO:
Elizabeth Mayes, Recruitment, Luton Foodbank Ltd, Unit 3 High Town Enterprise Centre, York Street, LUTON, LU2 0HA
or email firstname.lastname@example.org
12 noon, Monday 1 April, 2019.
Friday 12 April, 2019.