Yes, vouchers expire seven days after the date of issue. Please contact your referrer if you run into difficulties redeeming your voucher in time.
Luton Foodbank is exempt from registration with the Charity Commission because it is regulated by the Financial Conduct Authority. Luton Foodbank is a registered society under the Co-operative and Community Benefit Societies Act 2014. This means that it operates to benefit the community, and prohibits any distribution of assets or profits to members. If you’d like to read about Luton Foodbank’s inception, and the decision to register in this way, click here.
Luton Food Bank is a charity, approved by HMRC from 11th February 2014. (Number EW24901)
If I donate food items that aren't on your list, will your clients get them? I heard food banks return luxury foods to the supermarket.
We don’t believe that someone needing help should not be able to enjoy treats, so the short answer is yes, they will. But please bear the following points in mind:
- Donated items have to be collected, moved, and stored, so something fragile that could be broken is not suitable.
- We have no chilled storage, so products that need to be kept in the fridge or freezer are definitely out. Sadly, we would have no choice but to throw them away.
- Equally important, the item’s remaining shelf-life shouldn’t be too short.
- Our food list has been carefully prepared to represent the best balance of nutrition and value, so sticking to it is the best way to ensure you’re helping combat hunger.
But, provided your “non-list” donation is suitable for transport and storage, it will find its way to our Bonus Table. (See video Exploring a distribution centre.) When a client collects their food parcel, which is made up of essentials from the list, they have the opportunity to choose something from the Bonus Table. It’s a great way to ensure food parcels have the maximum benefit and still allow people a nice treat. So, as long as it can be moved and stored easily, any donation is very welcome.
You can contact us using our online form, email firstname.lastname@example.org, message us on Twitter or Facebook, call us on 01582 725838, or write to us at: Luton Foodbank, PO Box 1379, Luton, LU1 9PS. We’ll try to answer your question, and if we can do so, you’ll probably see it added to these FAQ pages.
The report’s authors went so far as to state:
We found no evidence to support the idea that increased food aid provision is driving demand.
All available evidence, both in the UK and internationally, points in the opposite direction. Put simply, there is more need, and informal food aid providers are trying to help.
But you don’t need a Government report to work this one out. At every stage of a Luton Foodbank client’s journey, he or she is offered professional support and encouraged to take the right steps to remedy their situation. Significantly, most foodbanks—including Luton Foodbank—operate a policy limiting the number of uses someone can make of their service. Any so-called “dependency” would have a maximum duration of about two weeks. Since 87% of our users are back on their feet after only one or two visits, the pundits clearly didn’t do their homework.
Your business may be able to offer facilities or goods directly. For example, some local printers have helped us produce promotional material. Alternatively, you may be tempted by our range of sponsorship packages, which offer various rewards for annual donations.
Main page: Business
How can my business help?
You may be facing crisis if:
- your benefits have been stopped/changed/sanctioned
- you’ve lost your job
- you’re suffering from illness or disability
- unable to cover your living costs due to a short-term problem
Does this describe you?Look at our “get help” page to see whether you could qualify.
Food banks serve the community by acquiring and distributing food to people in crisis. Like most others, Luton Foodbank is a non-profit project which relies on grants and donations to operate.
Why did I see someone collecting food parcels in a nice car when they claim they can't afford food?
Many of our clients are working – sometimes at two or three jobs – but still in crisis. They might have recently lost their job, in which case selling their car might disadvantage them in the jobs market. Rest assured that our service is not about giving freebies to the lazy or greedy. Our clients are referred to us because of genuine need, and we support them while they get back on track.
Our trained referrers interview all prospective clients to make a realistic assessment of their situation.
Sadly, we are unable to accept perishable foods due to the associated problems with storage and distribution. If you have fresh or frozen food you want to donate, please contact NOAH Enterprise on 01582 728416. NOAH carries out wonderful work with homeless and socially disadvantaged people in Luton.
We need both, so it’s up to you! Non-perishable food items chosen from our food list have the wonderful quality of variety, which can really mean a lot to the person who ends up with it. Donations of money help us to plug the gaps if a particular food type is in short supply.
Sadly, the number is rising all the time. In 2016 we gave out 7,565 food parcels – an increase of more than 25% on the previous year.
Our standard food parcel contains enough food for three days.
Absolutely not! Luton Foodbank is a not-for-profit project with charity status. (Charity number EW24901.)
We often need help in our warehouse (High Town area), help with driving, and help with supermarket collections. Details of days/times can be found by following the link below. You must be over 18 years old to volunteer, but younger people may wish to help by organising a food collection at school, or doing a sponsored challenge like this.
Main page: Volunteer
Disaster (such as bereavement, serious illness, or loss of work or benefits) can strike anyone at any time. We believe no one should be hungry, so we strive to make sure everyone in our community has enough to eat. We supply food to people in hardship or distress, and support their efforts to improve their situation.
If you are experiencing a financial crisis and cannot afford enough food, you should call:
Mon-Fri: Luton Borough Council Crisis Support on 0800 456 1673 or Citizen Advice Bureau on 0844 245 1285.
Sat: Call at Discover Islam, Upper George Street.
If you are assessed as being eligible for help, you will be given a voucher to take to one of our food distribution points.
Main page: Get food